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Contact us:
cs@bemole.com
1-203-494-8327
New Haven, CT USA
7-916-637-1084
Moscow, Russia
English
Русский
Scientific Solutions and Support
for mass spectrometry, chromatography, and separations
From time to time scientific groups from Russia and CIS experience problems purchasing analytical instruments abroad. Problems originate from seemingly complicated international trade laws, custom regulations, supply routes, etc. BeMole Sci helps Russian scientists overcome such obstacles using legal and convenient trade channels. Additionally, American and European instrument manufacturers and distributors face difficulties installing and supporting their products in other markets. BeMole Sci offers assistance in purchasing, installation and technical support of American and European equipment in Russia and CIS.
Instrument Service Group of BeMole Sci offers:
For Russian buyers and users of analytical instruments
- Participation in the bidding process for instrument purchasing
- Purchasing of instruments in the USA and Europe
- Logistical solutions
- Installation
- Handling of manufacturer's warranty in Russia and CIS
- Post-warranty technical support and field service
- Allocation, purchasing and delivery of parts and supplies
For American instrument manufacturers and distributors
- Payment transfer assistance
- Logistical solutions and Installations in Russia and CIS
- Execution of manufacturer’s warranty in Russia and CIS
- Instrument service support in Russia and CIS
How it works:
BeMole Sci is an American Company. We do not represent ANY PARTICULAR instrument manufacturer, acting solely in the interest of worldwide scientific advancement. BeMole Sci welcomes requests from both the Russian buyers, and the American or European sellers of analytical instruments. We are ready to step in at any stage listed above. Alternatively, BeMole Sci can provide assistance throughout the whole project. Our Research and Development Group will assist the buyer in choosing the best instrument (type, model, etc) for a particular application. Strong competition between instrument manufacturers today can lead to misleading advertisement, causing a costly mistake of choosing "wrong tool for the job", on the buyer's part. After the right instrument is chosen, our Instrument Service group will assist in buying, transporting, installing, and supporting it. If modifications are needed, our Instrument Development Group will provide assistance in getting the most out of the equipment.